PhysioRemedy Ltd
Private Health Insurance
We work with Bupa, Cigna Healthcare and Aviva. Please confirm your policy cover and any pre-authorisation requirements before booking.
Insurers we work with
Check your policy cover, pre-authorisation and appointment eligibility with us before booking.
Booking with insurance
Clear information before you book
Insurance cover and reimbursement vary by policy, service and appointment setting. Check your cover with your insurer; we can help you choose a suitable appointment.
Ask us about your appointment
Before your appointment
If your insurer requires pre-authorisation or a referral, arrange it before treatment. Give us any authorisation or claim reference when arranging your appointment.
Check your session allowance, policy limits and excess so you know what you may need to pay.
How to prepare
A few checks can help you feel ready for your appointment.
Confirm your insurer
Have your insurer's name, membership number and policy details to hand.
Check pre-authorisation
Ask whether approval is needed and allow time to arrange it.
Review limits or excess
Know your session allowance and any contribution you may need to pay.
Keep reference details
Keep any claim or authorisation reference ready to share when arranging care.
Contact if unsure
Ask us about the right appointment type or any information you still need.
Prefer to pay directly?
Self-funded appointments can be booked through the booking portal where available. Contact us if you need help choosing an appointment.
Discuss your appointment optionsBook your physiotherapy appointment
Book online through the secure appointment portal, or call if you would like to discuss suitability first.